A Guide to Consolidated Communications Bill Pay Ways

Consolidated Communications provides broadband services to customers in 23 states. It is one of the top 10 fiber providers in the United States.

Consolidated Communications Bill Pay Online

Consolidated Communications bill pay online is quick and painless.

First, visit their website.

Click on “My Account” in the upper right-hand corner. Enter your zip code when prompted.



On the next page, click on “My Account” in the upper right and select “View or Pay My Bill” from the drop-down menu. This will bring you to their payment page.

If this is your first time paying your bill online, you will need to register.

Register for Consolidated Communications Bill Pay Online

From the payment page, click the link that reads “Click here to register.”

Enter your account number, which you can find on your statement, and the security code you set up with Consolidated Communications.

Check the box agreeing to the terms of use and privacy policy, then click the blue “Continue” button. Follow the prompts to finish your registration.

Log into Consolidated Communications Bill Pay Online

After registering, you will need to log into your Consolidated Communication account.

Visit the payment page and enter your user ID or account number and the password you created when you registered.

Click “Logon” and follow the prompts to make your payment.

Other Ways to Pay Your Consolidated Communications Bill

There are alternatives to online payment for your Consolidated Communications bill.

  • Pay by phone: You can pay your Consolidated Communications bill by phone anytime. Call 1-877-212-74-45 to make your payment.
  • Pay in person: You pay in person Consolidated Communications location. Find the closest location to you by visiting their website.
  • Pay by mail: Send a check or money order to the address indicated on your bill. If you are uncertain of the address, call them at 1-877-212-74-45 for information.

Consolidated Communications Customer Service

For assistance with your Consolidated Communications bill, call them at 1-844-968-72-24. You can also reach them by using their website. Click on “Contact Us” in the upper right-hand corner, fill in the web form, and click “Submit.” You can also chat with them by clicking “Chat” on the right side of the page.

Consolidated Communications FAQs

What if I’m having trouble paying my bill?

Consolidated Communications works with the federal government to provide the Lifeline program, which provides a discount for your internet service. Eligibility is based on your income. You can find information on how to apply by visiting their website.

Will I be charged a fee if I pay late?

If you don’t make a payment by your due date, you may be charged a late fee. If you don’t bring your account current, your service may be discontinued.

Why is my first bill so expensive?

Consolidated Communications bills in advance, so your first bill includes your current month, the next month, and any installation fees.

My service was disconnected. What should I do?

Contact Consolidated Communications and they can assist you in bringing your account up to date.  

I moved. Do I still have the same account number?

You may have received a new account number when you moved. Check your statement or contact customer service to confirm your account number.
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