Cox Communications is the third-largest cable provider in the United States. They serve more than 6 million subscribers and are headquartered in Atlanta.
Cox Communications Pay Bill Online
Cox Communications bill pay online is quick and simple.
First, visit their website.
Click on “Sign In My Account” in the top right-hand corner of the page.
If you haven’t signed in before, you will need to register for an account by clicking “No Account? Register Now.”
This will take you to the registration page.
Register for Cox Communications Bill Pay Online
You can register your account by entering either your service address or your account number and your Cox PIN or the last four digits of your Social Security number.
Click “Continue to Next Step” and follow the prompt to finish registering. You will need to create a user ID and a password.
Log into Cox Communications Bill Pay Online
After registering, you can do Cox Communications bill pay online by visiting their homepage.
Click “Sign In My Account” in the upper right-hand corner of the page. In the drop-down menu, enter the user ID and password you created when you registered.
Click “Sign In” and follow the prompts to make your payment.
Other Ways to do Cox Communications Bill Pay
If you would rather not do Cox Communications bill pay online, you have other options.
- Pay by phone: You can pay your Cox Communications bill by phone by calling the number on your Cox bill. If you can’t find your bill, you can also find the number by visiting the Contact Us page and entering your location in the upper right-hand corner. Look for the phone number in the support section. If you use the automated system to make a payment, it’s free, but if you speak to a customer service representative, there is a $10 fee.
- Pay in person: You pay in person at any Cox retail location. To find your closest retail location, visit their Contact Us page and enter your location in the upper right-hand corner, and then click “Find a Store.”
- Pay by mail: Send a check or money order to the address on your bill. If you can’t find your bill, go to the Contact Us page and scroll to the bottom of the page. The payment mailing address is near the bottom of the page.
Cox Communications Customer Service
You have several options for reaching Cox Communications customer service. Call them at the number on your bill or by visiting their Contact Us page and entering your location, then calling the number under the support section.
You can reach them online by visiting their Contact Us page and clicking “Live Support.” This will start a live chat with a customer service representative.