Walmart Family Mobile Pay My Bill – All Options

Walmart Family Mobile provides affordable cell phone service. The T-Mobile network powers their network. The company offers contract-free plans with no hidden fees.

Walmart Family Mobile Pay My Bill Online

To pay your Walmart Family Mobile bill online, start by visiting their website.

Click on “Pay Service” at the top of the page near the middle.

This takes you to their payment page. You can pay with a credit card, debit card, bank account, or with a service card you’ve purchased at Walmart.

Pay My Bill with a Credit/Debit Card or Bank Account

On the left side of the page, enter your phone number.

Click the blue button saying “Pay Now.” Follow the prompts to make your payment.

Pay My Bill with a Service Plan Card

On the right side of the payment page, enter your phone number and the service plan card PIN number. You can find the PIN on the back of the card or on your receipt. Service Plan Card

Click the blue button that reads “Add Service Plan.”

Follow the prompts to add your service plan.

Other Ways to Pay Your Walmart Family Mobile Bill

You have other options available for paying your Walmart Family Mobile bill.

  • Set up autopay: To enroll in autopay, visit their homepage. Scroll down to the bottom and click on “Autopay” under the “Current Customer” heading. Enter your phone number and click the blue “Continue” button. Auto Pay

  • Pay at Walmart: Visit your Walmart’s customer service center or Money Center and make a payment.
  • Pay by phone: Call their customer service at 1-877-440-97-58 to make a phone payment.

Walmart Family Mobile Customer Service

Contact Walmart Family Mobile customer service by phone at 1-877-440-97-58. They are available from 8:00 a.m. to 11:45 p.m. EST seven days per week.

You can also write them at:
TracFone Wireless, Inc.,
Attn: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL, 33178.

Walmart Family Mobile FAQs

Can I use my own phone?
You may be able to use your own phone if it meets the requirements. The phone needs to be unlocked and take a SIM card. They also need to be GSM compatible. If you’re not sure if your phone will work, contact customer service for more information.

Can I keep my phone number?
In most cases, you can transfer your number to Walmart Family Mobile. You’ll need to have your account information from your previous provider, including your PIN or the password on the account. You also need to make sure your service is still active on your account.

What if I’m having trouble accessing the internet from my phone?
Make sure that your plan includes data. If it doesn’t, contact customer service at 1-877-440-97-59 to add data to your plan. If you have data, try visiting different websites and turning your phone off, removing the battery, and then turning it back on again. If you continue to have trouble, contact customer service for assistance.

How do I block unwanted calls or messages?
If you want to block messages, text STOP to 611611. You can block some calls by texting DNC to 611611. They will send you a link to register your phone on the Do Not Call list. This should reduce unsolicited calls.

Do I qualify for financial assistance?
Depending on your income, you may qualify for Lifeline, which is a federal benefit program that provides discounts on cellular service. You can visit their website to see if you qualify.

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