A Guide to Making Your CCS Payment

CCS is a collection agency that has been in business since 1974. They are experienced with collecting on past due accounts and comply with federal, state, and local laws.

CCS Payment Online

Making your CCS payment online is quick and simple.

First, visit their website ccspay.com.



Next, click the gray button on the right side saying “Click Here.”

This takes you to their payment page.

Log into CCS Payment Online

On the payment page, enter your CCS master number, the last four digits of your Social Security number, and your PIN.

www.CRSNavigate.com Login


Click “Login” and follow the prompts to make your payment.

Other Ways to Make Your CCS Payment

You have other options for making your CCS payment.

  • Pay by phone: You can make your CCS payment by phone by calling 1-888-212-80-10. They are available Monday through Saturday from 8 a.m. to 8 p.m.
  • Pay by mail: Send a check or money order to the address indicated on your statement on CCS.

CCS Customer Service

For assistance with your CCS payment, call their customer service representatives at 1-888-212-80-10. You can also email them at collect@ccsroanoke.com.


What forms of payment does CCS accept?

CCS will accept payments by check, money order, credit card, or debit card.

What should I do if I’m having trouble logging into the website?

If you can’t log in, contact their customer service department at 1-888-212-80-10.

I’m having trouble making my payments. What should I do?

CCS may be able to work with you to create a payment plan. For more information, contact them at 1-888-212-80-10.

If I use the website, is my information safe?

CCS does not share any personally identifiable information with outside companies or vendors. Your information is secure.

What if I don’t agree with the debt?

You can contact CCS at 1-888-212-80-10 regarding the debt or contact the original creditor for more information visit crsnavigate.com.
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