Cigna Pay My Bill – Online, By Mail

Medical bills can be overwhelming, but at Cigna we make it easy to manage your bills and payments through our online patient portal.  You can use the portal to review your statements, read an explanation of benefits and make your payments.

Enroll and Login to myCigna to Begin

As a first time user, you’ll want to visit the Cigna website to begin the simple process of creating your online account.

  • Visit
  • Click on the orange ‘Login to myCigna’ box on the top right of the page Login

  • This will take you to the account login page, where you’ll want to click ‘Register now’ under the login boxes Register

  • Complete the 4 step process
  1. Enter your personal information
  2. Confirm your identity
  3. Create your user ID
  4. Review & Submit Registration

Cigna Pay My Bill Options

There are a variety of ways to pay your Cigna medical bills. Traditional mail payments are always accepted.  Automatic bill payments from your bank are convenient. Accessing your Cigna account can give you other payment options. Whichever method you choose to pay with, always include your patient ID number or account number that is printed on your bill.

By Mail

Most of the time your medical bills are mailed to you and payment information will be detailed on your statement.  It’s easy to write your check or get a money order and enclose it with your payment stub in the envelop provided.

Cigna Pay My Bill Online

You might prefer to pay your bill with a debit card or directly from your savings or checking account.  In this case, often your bank or financial institution has a bill pay service that you can use to send a one time or recurring payment to payees.  You can set up payments to go to Cigna using the address and information located on your bill.

You can also login to your myCigna account here to view other payment and online payment options.

Cigna Customer Service

If you have questions or are having difficulty making your Cigna payment you can contact customer service at 800-997-16-54.

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