Mass Health Connector Pay My Bill – Explore the Best Options

Massachusetts Health Connector provides businesses and individuals with a portal to select and manage their health insurance policies. Enroll in insurance plans, make payments, and manage your accounts with access to the online website.

Mass Health Connector Pay My Bill Online

In order to manage your account and make your payments, it is best to create an online account first, get started by visiting www.mahealthconnector.org.

  • Click on ‘CREATE ACCOUNT’ on the top of the page and then click the appropriate category from the drop-down menu (individuals, families or business)
www.MaHealthConnector.org Create Account

https://www.mahealthconnector.org/

  • On the next page, on the left side scroll all the way down until you see ‘Create an Account’ and click that
MaHealthConnector.Optum.Com Individual Account

https://mahealthconnector.optum.com/individual/

  • Then you’ll need to either create or enter your Optum ID and password
HealthID.Optum.Com Login

https://healthid.optum.com/tb/app/index.html#/login

  • Once you are logged in you can manage all aspects of your account including payments.

Pay Your Health Connector Insurance Bill Without Logging In

To make a one-time online payment without logging in, you can get started on the payment portal page, here.

  • You will need to enter your select ID and billing account number from your health insurance bill
  • You’ll then need to enter your personal information, you are the ‘Subscriber’  enter your name, date of birth and verify that you are not a robot by checking the box and click ‘Continue’.

Whichever option you choose, logging in to your account or paying as a guest, you will then follow the prompts on the screen to complete your online payment, using your credit, debit or bank payment.

Make a Mass Health Connector Payment in Person

Visit one of our 4 walk-in centers to drop off a paper check or money order payment.

LocationWorking Hours
Boston
133 Portland Street
Boston, MA 02114
Monday–Friday: 8:00 a.m. to 6:00 p.m.
Saturday: Closed
Sunday: Closed
Brockton
63 Main Street
Brockton, MA 02301
Monday–Friday: 9:00 a.m. to 5:00 p.m.
Saturday: Closed
Sunday: Closed
Springfield
88 Industry Avenue
Springfield, MA 01104
Monday–Friday: 9:00 a.m. to 5:00 p.m.
Saturday: Closed
Sunday: Closed
Worcester
146 Main Street
Worcester, MA 01608
Monday–Friday: 8:00 a.m. to 6:00 p.m.
Saturday: Closed
Sunday: Closed

Health Connector Customer Service

If you need to speak with a customer service representative, call Monday through Friday between the hours of 8:00 am and 6:00 pm: 1-877-623-67-65 or TTY 1-877-623-77-73 (for individuals who are speech disabled, hard of hearing, or deaf).

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