MA Health Connector Payment

Ma Health Connector is the state of Massachusetts’s health insurance marketplace. You can purchase individual, family, and business health and dental insurance through the marketplace. 

MaHealthConnector.Org Payment Bill Online

Ma Health Connector pay bill online is quick and easy.

You can get started by visiting their website.

Click on the words “Make a Payment” in the top right corner of the page, and then click “Individuals & Families.”

On the next page, click “Sign In To Make A Payment.” On the pop-up, click the blue words reading “go to the account homepage and sign in.” How To Pay

This will take you to your account page.

You will need to create an account to sign in and make a payment. You can also make a one-time payment as a guest.

Create a MaHealthConnector Account Online

On your account page, click the gray box in the bottom left corner that says “Create an Account.”

Click the link on the next page saying “Create an Optum ID.”

Enter your first and last name and your year of birth. You will also need to enter your email address.

Create an Optum ID, which needs to have at least six characters and at least one letter.

You will also need to create a password that has between eight and 10 characters, at least one uppercase letter, at least one lowercase letter, and at least one number.

Re-enter the password. Choose three security questions and enter the answers.

Click “I Agree” and follow the prompts to finish setting up your account.

Log into Your MaHealthConnector Account Online

From your account page, click the green button saying “Sign In.” Individual

On the next page, enter your Optum ID or email address and the password you created. Click “Sign In.”

Follow the prompts to make your payment.

Make Your Ma Health Connector Payment as a Guest

Visit their guest payment website.

Select your ID option and enter the information. You can enter your billing account number, your Social Security number, or your enrollment ID.

Enter the subscriber’s first and last name, and date of birth.

Click the box next to the words “I am not a robot” and then click “Continue.” Payment Portal

Follow the prompts to make your payment.

Other Ways to Pay Your MaHealthConnector Bill

There are other options if you’d rather not pay your MaHealthConnector bill online.

  • Pay in person: You pay in person at any Health Connector walk-in center. You can find your closest center by visiting their website.
  • Pay by mail: Send a check or money order to:
    MA Health Connector
    P.O. Box 970063 
    Boston, MA, 02297-0063.

Ma Health Connector Customer Service

You can contact customer service by calling 1-877-623-67-65. They are open Monday through Friday from 8:00 a.m. to 6:00 p.m. They are closed on major holidays.

You can also get help at a MaHealthConnector walk-in center. You can find the closest one by visiting their website.

Massachusetts Health Connector FAQs

Is there a paperless billing option?

You can choose paperless billing by logging into your online account. Once you’ve logged in, click “My Profile” and then “Delivery Settings.” Click on “Action” and then “Edit.” Choose “Email” as your preference.

What should I do if I get a late notice?

If you got a late notice, you should pay your bill as soon as possible. If you are going to have trouble paying your bill, contact customer service for assistance.

I changed my plan, but my payment amount doesn’t seem right. What should I do?

It can take up to 24 hours for changes you’ve made to show up. Some changes may not be due until your next month’s payment. If you have concerns, contact customer service.

Is my information secure?

The payment page uses industry-leading security protocols, so your information is safe.

What browsers can I use?

To view the website, you can use Chrome (version 30 or later), Firefox (version 30 or later), or Internet Explorer (versions 10 and 11). The website may not work effectively on mobile devices.

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