Your Complete Guide on MSHA Pay My Bill

Serving 29 counties throughout Tennessee, Virginia, Kentucky, and North Carolina, Mountain States Health Alliance strives to bring comfort and convenience in addition to the top-notch healthcare that you deserve. The world-class facilities and technologies are combined with an experienced staff that shares the vision of the company and community as a whole.

In an effort to maintain a healthy relationship with the local people and businesses, the 14 hospitals and 1000+ physicians aren’t where MSHA’s world-class healthcare experience stops. The payment process has been made even easier than the average checkup visit because the team understands the stress that a hospital visit already incurs. Here’s how to get started with MSHA bill pay procedures.

MSHA Pay My Bill Online

At Mountain States, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. Now you can view your account information and submit credit card payments via our secure site, 24 hours a day, 7 days a week. Pay My Bill Visited Facility

  • Once you’ve selected the facility you visited, a form will be generated pertaining to that particular facility. Fill out the form to the best of your ability and continue on to the payment process.

Mountain States Health Alliance Payment Over the Phone

24 hours a day, 7 days a week via the Interactive Voice Response System (IVR) 877-281-56-65 or 423-431-17-00.

Please understand that this option is not currently available after hours if your visit was at Norton Community Hospital, Johnston Memorial Hospital, Smyth County Community Hospital, or for Mountain States Medical Group.

Pay MSHA Bill by Mail

The following address accepts checks and money orders:

Mountain States Health Alliance
Patient Billing Office
400 N. State of Franklin Road
Johnson City, TN 37604

As part of the mission to provide patients and business clients with complete clarity, MSHA is pleased to offer you with the ability to receive an itemized bill as well as an out of pocket expense estimate. Please Call the Corporate Billing Office at 877-281-56-65 or 423-431-17-00 Monday thru Friday 8:00 am to 4:30 pm EST. As a secondary option, you can submit the itemized bill request form or the out of pocket expense estimate form on our website by clicking the links at the bottom of the MHSA Pay My Bill page. Payment

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