Full Guide to Making MyMedicalPayments Easily

MyMedicalPayments is a payment portal used by a number of medical providers. If you have received a hospital or doctor bill, it may direct you to the MyMedicalPayments website to make your payments.

Making My Medical Payments Online

Making your MyMedicalPayments bill online is quick and easy.

Start by visiting their website: www.mymedicalpayments.com.

Log into MyMedicalPayments Online

Log into the MyMedicalPayments website by entering your account number, which you can find in the upper right-hand corner of your bill.

Next, verify your identity by entering your date of birth, the last four digits of your Social Security number, or your phone number.

Check the box that says you have read and accepted the terms and conditions.



Click the gray button saying “Sign In” and follow the prompts to make your payment.

Other Ways to Pay Your Medical Bill

You can pay your Medical bill in different ways.

  • Pay by phone: You can pay by phone by calling 1-800-355-24-70 Monday through Friday from 9:30 a.m. to 4 p.m. EST.
  • Pay by mail: Send a check or money order to the address indicated on your bill. If you can’t find your bill, contact customer service for the correct mailing address.

MyMedicalPayments Customer Service

If you have questions about your bill, call their customer service department at 1-800-355-24-70. You can also contact them through their website by clicking on the link at the bottom of the page saying “Contact Us.” Fill in the web form and click the blue button that says “Submit.”

You can also email them at billing_questions@emcare.com.

MyMedicalPayments FAQs

I don’t have health insurance. What should I do?

If you received services but didn’t have health insurance, they can set you up with a payment plan. Contact them at 1-800-355-24-70 or email them at Send Mail.

My visit was due to a car accident. Can you send this bill to my insurance?

You will need to contact your auto insurance company first and initiate the claim. Once you’ve done that, call MyMedicalPayments at 1-800-355-24-70 and let them know the claim number for your auto insurance carrier.

I only visited the hospital once. Why do I have two bills?

You may have two bills because hospital services and doctor services are sometimes billed separately. The hospital bill accounts for supplies and equipment during your stay, while the doctor bill accounts for the doctors you saw while under the hospital’s care.

Were my doctors employed by the hospital?

Your hospital has chosen to work with a third-party provider that specializes in medical staffing and administration.

My bill mentions a hospitalist. Who is that?

A hospitalist is like your primary care doctor during a hospital stay. They specialize in working with patients who are receiving care in a hospital setting.
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