AEP Ohio, a division of American Electric Power, services the customers of Ohio Power Company. Headquartered in Gahanna, Ohio, AEP Ohio provides electricity and repair services to communities. AEP is one of the largest electric utility companies in the United States with over 5 million customer accounts. Led by Chairman, President, and CEO Nick Atkins, AEP was first incorporated into business December 20, 1906 as a utility holding company. It provided electricity, water, gas, steam, and ice services through New Jersey, Pennsylvania, Indiana, West Virginia, New York, Illinois, and Ohio. In 1958, the company become American Power and in 2000, merged with Central and Southwest Corporation.
Make AEP Ohio Payment Online
- Register a new online account under the My Account section at aepohio.com.
- To register, you will need:
- Your account number
- Phone number
- Verify your address and confirm access to your account.
- Create your user ID and password.
- Complete your registration.
Log in to your account at the AEP Ohio homepage.
To make your payment using your checking account, you will need your banking information. You can use this service at no charge with enrollment in paperless billing. You can opt for the Immediate payment option for same day service. Payments can also be scheduled in advance of the payment due date.
For credit card payments, a fee is applicable. Credit cards, debit cards, electronic checks and some ATM cards are accepted. Payments cannot be scheduled in advance.
AEP Ohio Pay My Bill in Person
Several payment locations are available via the website at this page. Payments can be made with cash, check, or money order and are limited to balances less than $10,000.
AEP Ohio Pay My Bill by Phone
Payments are accepted by phone by calling BillMatrix at 800-611-09-64. A service fee is incurred for paying by phone. Payments made after 4:00 pm EST and those made on a weekend or a holiday are credited to the account on the next business day. Credit cards, debit cards, electronic checks, and some ATM cards are accepted for residential services. Business customers are required to use an electronic check
Pay AEP Ohio Bill by Mail
AEP Ohio accepts payment by mail, using a personal check or money order. The mailing address is included on your monthly statement or you can mail payments to:
PO BOX 24404
Canton, OH 44701-4404
For overnight payments during Monday through Friday business hours (except holidays) can be sent to:
322 Dewalt Avenue SW
Canton, OH 44702
AEP Ohio Customer Service
If you need assistance making payment, you can contact customer service for more information.
By phone: 800-672-22-31
Via email: Complete a form under the Contact Us on the AEP Ohio homepage.