DP&L Bill Pay Ways: Full Guide

Dayton Power and Light is a utility company located in Dayton, Ohio. The company serves more than 500,000 customers and employs more than 1,500 people.

DP&L Bill Pay Online

DP&L bill pay online is fast and simple.

Start by visiting their website: dpandl.com.

In order to pay your bill online, you will need to create a profile.

Create a Profile for DP&L Bill Pay Online

On the dpandl.com, click the link in the “Sign Into MyDP&L” section that reads “Create new profile.”

www.DPandL.com

https://www.dpandl.com/

Enter your account number, which you can find on the upper right-hand corner of your bill. Next, enter your billing zip code and then the numbers you see above the captcha code.

MyProfile.DPandL.com Register

https://myprofile.dpandl.com/Profile/Register?utm_source=dpandl-com

Click the blue button reading “Next” and follow the prompts to finish setting up your profile. You will need to create a username and a password.

Log into DP&L Bill Pay Online

After creating a profile, go back to their homepage.

In the upper right-hand corner, enter the username and password you created when you made your profile.

www.DPandL.com

https://www.dpandl.com/

Click the blue button that says “Sign In” and follow the prompts to pay your bill.

Other Ways to Pay Your DP&L Bill

If you’d rather not pay your DP&L bill online, you have other options.

  • Pay through KUBRA EZ-PAY: You can pay with a bank account or credit or debit card through KUBRA EZ-PAY. There is a $1.95 fee for paying with a credit or debit card. Visit DP&L’s payment page to pay with this service.
  • Pay in person: You pay in person by visiting an authorized pay agent. You can find the closest pay agent by visiting their payment page.
  • Pay by mail: Send a check or money order to:
    Bill Payments
    Dayton Power & Light
    P.O. Box 740598
    Cincinnati, OH, 45274-0598.

DP&L Customer Service

If you need assistance with your bill, you can call DP&L at 937-331-39-00. You can also contact them by visiting their website and clicking “Contact DP&L” near the middle of the page. Fill out the form and click “Send it.”

DP&L FAQs

How do I start, stop, or transfer service?

If you’ve set up a DP&L online account, you can make changes to your account by signing in. If you don’t have an online account, call them at 1-800-433-8500 at least three business days before you need the change in service. If you’re starting service, you will need to provide your name, date of birth, address, phone number, a valid ID, and your Social Security number.

What is budget billing?

Budget billing makes your monthly bill predictable. You pay the same amount each month, and then DP&L reviews your account periodically, and if you used more power or less, you will either be issued a credit or be billed for the difference. You can sign up for budget billing by calling 1-800-433-8500.

I’ve fallen behind on my bill. What can I do?

If you have a past due balance, you can make payment arrangements with DP&L. You can divide your balance into six or nine installments, and there is a special program for winter heating bills. To enroll, call them at 1-800-433-8500.

How can I get ongoing payment assistance?

DP&L offers assistance to those who need medical or life-supporting equipment. You need a medical professional to certify the need for equipment. For more information, call DP&L at 1-800-433-8500. You can also get assistance from the state depending on your income and needs. For information, visit the state’s website.

How do I report an outage?

You can report an outage by calling 1-877-468-8243. If you see a downed line or another safety issue, stay away and report it to DP&L. In an emergency, call 911.
We will be happy to hear your thoughts

Leave a reply