Your Guide to Jefferson Parish Water Bill Pay

The Jefferson Parish Water Department provides water to Jefferson Parish residents. They service more than 140,000 accounts and produce more than 140 million gallons of water per day.

Jefferson Parish Water Bill Pay Online

One of the easiest ways to pay your Jefferson Parish water bill is online.

To get started, visit their website:

On the left side of the page, click on “Online Water Account Access.” This takes you to their payment page.

You can make a one-time payment without registering, or register for an online account.

Jefferson Parish Water Bill Pay Without Registering

From the payment page, click the blue button on the right-hand side reading “One-Time Payment.”

Enter your account number and click “Continue.” One-Time Payment

Follow the prompts to finish making your payment.

Register for Jefferson Parish Water Bill Pay Online

If you register for an account, you can receive your bills online. You can also view past payment information as well as your usage.

To register, visit the payment page. Click “Register” in the bottom right-hand corner. Register

Scroll to the bottom of the page and click “Accept.”

Choose a username. Select and verify a password. Select and verify your email address, enter your first and last name and your daytime phone number.

Click your preferred option under “Select Payment Method.”

Choose how frequently you’d like to get notifications.

Click the blue “Submit” button at the bottom of the page. Water Bill Register

Follow the prompts to finish setting up your account.

Log into Jefferson Parish Water Bill Pay Online

To make your Jefferson Parish water bill payment after registering, go to the payment page. Water Bill Login

Enter your username and password in the upper left-hand corner. Click “Login” and follow the prompts to make your payment.

Other Ways to Pay Your Jefferson Parish Water Bill

There are several other options available for paying your Jefferson Parish water bill.

Pay by mail

Mail a check or money order to:

Jefferson Parish Dept. of Water
P.O. Box 10007
Jefferson, LA, 70181-0007.
Write your account number on your payment method.

Pay by direct debit

You can have your water bill taken from your checking account automatically each month. To set up direct debit, visit their payment options page and click on “Enrollment details.” Click on “Bank Draft Authorization Form.” Fill out the form, attach a voided check, and mail both to:
Jefferson Parish Water Department
P.O. Box 10007
Jefferson, LA, 70181-0007.

Pay by phone

Call the water department at 504-736-60-60. You can pay by Visa, MasterCard, or Discover.

Pay in person

You pay in person at three locations:
The Eastbank Office at 1221 Elmwood Park Blvd., Suite 103, Jefferson, LA;
The Westbank Office at 4500 Westbank Expressway, Marrero, LA;
or the Terrytown Drive-Thru Utility Payment Center, 721 Terry Parkway, Terrytown, LA.

Jefferson Parish Water Customer Service

You can reach Jefferson Parish Water customer service at 504-736-60-60. You can also email them about billing problems at If you’re having trouble using the website, you can email them at

Jefferson Parish Water FAQs

How do I report a water leak?

If you have a water leak, call customer service to report it at 504-736-60-60.

How do I set up, stop, or transfer service?

The easiest way to make service changes is by calling their customer service department at 504-736-60-60.

Why isn’t my water working?

There are a few reasons your water could be out. One is that you haven’t paid your bill or deposit. There may also be a broken water line. If you’re not sure what’s happening, call customer service at 504-736-60-60 for clarification.

Why is my water bill so expensive?

Your water bill is based on your usage. If there have been changes in your uses, that can increase your water bill. You may also have a leak somewhere. If your bill is unexpectedly high, you may want to contact a plumber to do an inspection.

Why are there other charges on my water bill?

To simplify your billing, Jefferson Parish includes sewage, recreation, recycling, and garbage on one bill. You just pay one bill and it covers all your services.
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