The Knox Chapman Utility District is proud to provide the highest possible quality of water and wastewater related services. The reason they exist is to satisfy their customers and offer service at a reasonable cost. They make it easy to manage your account and pay your water utility bill online with their convenient and easy to access the website.
Knox Chapman Pay My Bill Online
Get started paying your Knox Chapman water utility bill by visiting the website. On the right side of the home page, there is a very prevalent box that is labeled “Payment Options”.
You’ll click the button that says ‘Pay Your Bill Online’ which will bring you to the customer service portal page.
- Hover over the first tab for payments and click on the first item in the drop-down menu for ‘Make a Payment’
- Enter your account number or user ID and password
- Click “Login”
- Now you’ll be able to access your account and make your payment.
If you don’t already have a user id and password then just under the login box click on the link for ‘New User’ and click “Continue” on the confirmation screen:
- Enter your account number
- Enter the last 4 digits of your telephone number
- Create a user id and password and reenter to confirm
- Enter your email address and a second email address if you wish
- Enter your first and last name
- Confirm your entries and submit.
Credit card payments:
- Once you are logged in you will be able to make an online payment with your credit card
- Knox Chapman accepts Discover, Visa, or Master card
- Finish the payment process by following the prompts on the screen.
Other Ways to Pay Knox Chapman Bill
If paying online is not convenient for you, you can pay by phone or with a bank draft.
To pay by bank draft you first need to do an Automatic Bank Draft Authorization, which you can access by clicking here.
You can pay your bill by phone by calling 865-577-44-97 and pressing option 1 to pay the bill by phone.
You can always use the statement that comes in the mail and remit the payment stub with check or money order to the address on your statement or mail payment to
P.O. Box 9569
Knoxville, TN 37940