Explore These NesPower Pay My Bill Options

NesPower provides electric service to almost 400,000 customers in Tennessee. They are one of the largest public electric utilities in the United States.

NesPower Pay My Bill Online

NesPower pay my bill online is easy.

To start, visit their website: www.nespower.com.

Click the blue box that says “Payment Options.” This takes you to their billing and payment page.

www.NesPower.com

https://www.nespower.com/

You can make a one-time payment without registering, or you can register your account.

NesPower Pay My Bill Without Registering

From the billing and payment page, click “One-Time Payment.”

www.NesPower.com Pay My Bill

https://www.nespower.com/content.aspx?page=paymybill

On the next page, click the blue box saying “Make a One-time Payment.”

secure8.i.-doxs.net

https://secure8.i-doxs.net/EZ-PAY/welcome.aspx?Billerid=Utxu0fpBCR

Enter your account number, which you can find near the top of your bill.

secure8.i.-doxs.net One-Time Payment

https://secure8.i-doxs.net/EZ-PAY/OneTimeValidate.aspx?BillerID=Utxu0fpBCR

Click “Next” and follow the prompts to make your payment.

Register for NesPower Pay My Bill Online

On the billing and payment page, click “NES E-bill.”

www.NesPower.com Pay My Bill

https://www.nespower.com/content.aspx?page=paymybill

Click the blue “Register” link near the middle of the page.

www.NesPower.com Online Pay

https://www.nespower.com/content.aspx?page=onlinepay_newnew

Enter your first and last name, your phone number, your email address, and create a password. Your password needs to be at least eight characters and have one number, one uppercase letter, and one lowercase letter.

Choose a secret question and answer the question. Check the box saying you agree to the terms of service and that you are not a robot.

www.NesPower.com Register

https://www.nespower.com/login/register2.aspx

Click the blue button saying “Register” and follow the prompts to finish registering your account.

Log into NesPower Pay My Bill Online

Visit the billing and payment page. Enter your username, which is your email address, and the password you created when you registered.

www.NesPower.com PayMy Bill

https://www.nespower.com/content.aspx?page=paymybill

Click “Log In” and follow the prompts to make your payment.

Other Ways to Pay Your NesPower Bill

If you don’t want to pay your NesPower bill online, you have other options.

  • Pay by phone: You can pay your NesPower bill by phone by calling 615-736-69-00. You can use a credit or debit card or electronic check, and there is a $2.25 fee.
  • Pay in person: You pay in person at Nashville Electric Service, 1214 Church Street, Nashville, TN, 37246.
  • Pay by mail: Send a check or money order to:
    Nashville Electric Service
    P.O. Box 305099
    Nashville, TN, 37230-5099. They are open from 8 a.m. to 6 p.m. Monday through Friday.

NesPower Customer Service

For assistance with your NesPower bill, call customer service at 1-615-736-69-00. They are available Monday through Friday from 6 a.m. to 10 p.m. and Saturdays from 7 a.m. to 5 p.m.

You can contact them through their website by visiting their home page and clicking “Contact Us” in the upper right corner. Scroll down to the link saying “Online contact form.”

You can get in-person assistance at their office at 1214 Church Street, Nashville, and you can write them at Nashville Electric Service, 1214 Church Street, Nashville, TN, 37246.

NesPower FAQs

How do I start, stop, or transfer service?

To start, transfer, or stop service, contact their customer service at 1-615-736-6900. To start service, you will need two forms of identification and you may need to pay a $250 deposit. You can also make service changes at their office at 1214 Church Street.

There is an outage. What should I do?

If you see a downed power line, leave the area and call 911. For other outages, you can text “OUT” to 637797 or by calling 1-615-234-0000. You can also report outages from your online account.

I need help paying my bill. What should I do?

There may be funds available to help. Contact NesPower at 1-615-736-6900 for information on your options. You may also qualify for federal assistance depending on your income.

Why is my bill so high?

The rates vary seasonally. Summer and winter are more expensive because there is a higher demand for power. During milder weather, your bill should be less expensive.

How can I save money on my bill?

You can adjust your thermostat to be higher during the summer and lower during the winter. Try to avoid using appliances during hot periods of the day during the summer. NesPower can also send you an energy audit kit with faucet aerators, a filter whistle, and a hot water temperature gauge. Contact NesPower at 1-615-736-6900 for your kit.

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