Ocwen has helped many homeowners refinance their mortgages, get into a new home, and provided them with free mortgage assistance. As if getting a lower mortgage payment wasn’t easy enough with Ocwen, paying the bill is even easier. Here are a few ways Ocwen makes paying the bills simple every day.
Ocwen Pay My Bill Online
Ocwen has many contact option and bill-pay options for its customers. The company prides itself on rejecting the one-size-fits-all approach to lending, applying the same personalization to its payment options.
24/7 Online Account Access
If you haven’t done so already, you can register for an account online. Here you can manage your account and safely pay your bill. Head to the Ocwen homepage and select the 24/7 Account Access box in the middle of the screen.
Once you select the ‘Get Started’ link, the site will take you to the account creation page. Select ‘First Time User’.
If you are not a first-time user, proceed with logging in to your online account that you already created.
You will be directed to the page for setting up your account. To set up a new online account, you must provide the following information:
- Primary Loan Number
- Zip code
- Social Security Number
The system will validate the information and then proceed with the enrollment. Once enrollment is finished, you can proceed with your payment options, as well as access your account any time of day, review your previous and current payment history, view your tax documents, and request support to help you navigate the account.
When you log in, Ocwen gives you several options for paying online. The list includes:
- Make a one-time payment from your bank account
- Set up automatic payments
- Submit a payment with Western Union SpeedPay – for a fee.
Ocwen Bill Payment By Mail
If you choose, you can mail in your payment. The mailing address is provided on your monthly mortgage statements. If you do not have the statement, there are two ways you can mail you payment in: regular mail and overnight. The addresses are different for each.
Regular Mailing Address
Ocwen Loan Servicing
PO Box 660264
Dallas, TX 75266-0264
Overnight Mailing Address
Ocwen Loan Servicing, LLC
BOX # 660264
1010 W. Mockingbird Ln., Suite 100
Dallas, TX 75247
Your payment must include your Ocwen account number for prompt processing. If you choose to use the overnight service, note that you will have to request overnight mail or rush mail delivery with the mail carrier. If you pop the payment in the regular mail, it may not make it in time.
Contacting Ocwen Customer Service
If you require additional assistance from a friendly Ocwen customer service specialist, you can all them toll-free Monday through Sunday. The hours Monday through Friday are 8 am to 9 pm. On Saturday, they are 8 am to 5 pm, and on Sunday, they are 9 am to 9 pm. All times are Eastern Standard Time.
The Ocwen Customer Service phone number is 1-800-746-29-36.