Tupelo Water and Light Bill Pay Ways

Tupelo Water and Light provides electricity and water to the residents of Tupelo, Mississippi. The city is the county seat of Lee County, Mississippi and is known for being the birthplace of Elvis Presley.

Tupelo Water and Light Bill Pay Online

Tupelo Water and Light bill pay online isn’t complicated.

To get started, visit their website: www.tupeloms.gov.

You can make a one-time payment without registering. You can make changes to your billing and make ongoing payments by registering.

www.Tupeloms.gov Tupelo Water Light

http://www.tupeloms.gov/tupelo-water-light/

If you would like to register, scroll down the page until you see the “Paperless Billing” section. Click the button reading “Click Here.” This will bring you to your Tupelo Water and Light account page.

Register for Tupelo Water and Light Bill Pay Online

On the account page, click the link saying “Not registered? Enroll now.”

CcsPresentWeb.Totalccs.com

https://ccspresentweb.totalccs.com/EBPP/LOGIN.ASPX?BILLERNAME=CSATUPELO

Enter your account number and the name on your account.

CcsPresentWeb.Totalccs.com Register

https://ccspresentweb.totalccs.com/EBPP/Register.aspx?BillerName=CSATUPELO

Click the blue button that says “Next” and follow the prompts to finish registering. You will need to set up a username and password.

Log into Tupelo Water and Light Bill Pay Online

To pay your Tupelo Water and Light bill, return to your account page.

Enter the username and password you created when you registered.

CcsPresentWeb.Totalccs.com Login

https://ccspresentweb.totalccs.com/EBPP/LOGIN.ASPX?BILLERNAME=CSATUPELO

Click “Login” and follow the prompts to make your payment.

Do Tupelo Water and Light Bill Pay Online Without Registering

From their homepage scroll down to the “Pay Online” section. Click the button reading “Pay Online.”

www.Tupeloms.gov Tupelo Water Light

http://www.tupeloms.gov/tupelo-water-light/

On the next page, click the blue button reading “Make Payment.”

www.PayBill.com Login

https://www.paybill.com/V2/Workflow/EntryPointWorkflow/Login

Enter your location number, which is the part of your account number before the hyphen, and your customer ID, which is the part of your account number after the hyphen.

www.PayBill.com Payment

https://www.paybill.com/V2/Workflow/PaymentWorkflow/ClientAccount

Click “Continue” and follow the prompts to make a payment.

Other Ways to Pay Your Tupelo Water and Light Bill

If you’d prefer not to pay online, you have other options for paying your Tupelo Water and Light bill.

  • Pay by phone: You can pay your Tupelo Water and Light bill by phone by calling 1-662-841-64-70.
  • Pay in person: You pay in person at the Collection and Billing Office at 333 Court Street, Tupelo, MS. They are open from 8 a.m. to 5 p.m. and have a drop box for after-hours payments.
  • Pay by mail: Send a check or money order to the address specified on your bill.

Tupelo Water and Light Customer Service

If you have questions or concerns regarding your bill, call their customer service department at 1-662-841-64-70 or visit them at 333 Court Street in Tupelo.

Tupelo Water and Light FAQs

How do I apply for new service?

You can apply for new service at their Collection and Billing Office at 333 Court Street from 8 a.m. to 5 p.m. You will need to bring two forms of identification, one of which needs to be a state-issued identification. If you rent, you will also need to bring a copy of your lease or a renter’s receipt.

How do I transfer or end service?

To end service or transfer your service, you will need to come to their office at 333 Court Street. They need as much notice as possible and there will be a $20 charge for transferring your service.

I have a complaint. What should I do?

You can file a complaint with the Tennessee Valley Authority. To contact them, visit the Tupelo Water and Light website and scroll down to the section that says “TVA Complaint Resolution Process.” Click the link reading “Click here for more” and follow the instructions.   

How do I cancel a payment?

You can cancel a payment if you have registered for an account. Log in and click on “Payment History.” Look for the payment that has a status of “Pending” and click the “Cancel” link.

How do I turn off paperless billing?

Log into your online account and click on “Billing Account.” Look for the account for which you would like to turn off paperless billing. Click the “Delete” link and confirm you want to turn off paperless billing.  

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